After a collision, and after a vehicle has been towed at law enforcement direction.
If there are injuries, or the vehicles are blocking traffic, call 911 before anything else and get everyone behind a barrier and away from the roadway. Secondary collisions at crash scenes are a genuine hazard on Utah freeways, and standing between two damaged cars in a live lane is how a bad day becomes a worse one. The vehicles can be sorted out once people are out of the way.
A collision tow generally means a flatbed, because suspension and steering damage that is not visible can make a wheel lift the wrong call. Decide the destination deliberately. If insurance is involved, ask where they want the vehicle before it moves, since a car towed to the wrong lot commonly gets towed a second time and someone pays for that.
When a tow is ordered by law enforcement, the vehicle goes to a storage yard and starts accruing storage daily. Start with the agency that ordered the tow to learn which yard holds it, then ask the yard what they require to release it — typically proof of ownership, photo identification, and often a release from the agency. Broken glass from the collision is a separate job and belongs at autoglass801.com.
Get behind a barrier and away from traffic. Then send the vehicle, the drivetrain and the location, and we will match you with an operator.
Get Matched With a Tow OperatorLocation, drivetrain and whether it rolls. That is most of what a dispatcher needs.